Return Policy

Returns are accepted within 30 days of receiving your purchase. Buyer is responsible for all return shipping unless the item is damaged or incorrect. 

Dooney & Bourke items have a reduced return policy of 14 days and will incur a 25% restocking fee. 

Due the nature of mystery blind box items such as – but not limited to – Mystery Wishables/Vinylmations/Pins, they are non-refundable. 

If a return is needed, contact us first at contact@disneydreams.shop to receive a return authorization. 

Shipping and handling fees are non-refundable. 

The Disney Dreams Shop reserves the right to deny any returns for any reason. 

 

Received an incorrect order?

Contact us ASAP at contact@disneydreams.shop so we can rectify the situation and get the correct product shipped to you right away. 

 

Shipping Policy

Free shipping is included with any domestic US order over $45. For amounts less than $45, there is a flat rate shipping charge of $10. We do serve customers from outside the US but the buyer is solely responsible for any shipping and/or customs fees. Please contact us directly for international shipping charges. 

 

Shipping Times

Items will typically ship within 3-5 business days. Once an item is shipped, you will receive tracking information. 

 

Cancelling an Order

If an item has not been shipped, you may cancel your order from your DisneyDreams.shop account. Unfortunately, if an item has been shipped out, the order is unable to be cancelled. 

 

Payment Methods:

We accept all major credit cards as well as Google Pay, Apple Pay and Paypal.

 

Privacy Policy

Your information will never be sold or shared to any third party. Any information collected from buyers will solely be used for order creation, charging, and shipping purposes.

 

Walt Disney Company Affiliation

Disney Dreams Shop is in no way affiliated with the Walt Disney World Company